If you're unhappy with how we've handled your enquiry, tell us. Use the contact details on our contact page, put "Complaint" in the subject or say it on the phone, and we will log it and come back to you promptly.
We'll acknowledge your complaint, explain what we're doing about it, and give you a final response. If the complaint is about a partner provider's product, we'll tell you how to complain to them as well.
संस्करण 1.0, 8 October 2026 से प्रभावी।
TapOnce Limited is a credit broker and introducer, not a lender. We are not a payment service provider, and we are not authorised or regulated by the Financial Conduct Authority. Card payment services and funding are provided by third-party partners and are subject to their terms, status and approval. Information on this site is indicative only, is not financial advice and is not an offer of credit.